Caroline was fantastic in getting the right offers in front of us but even right up to the end she was still working the open homes and leads to ensure that we kept other potential deals coming in. I admired Caroline’s tenacity and we also experienced a few hassles with the purchaser with getting prior acres to the property. Again Caroline facilitated all this and went beyond what I considered normal service.We will be buying and selling again and we will be using Caroline again- without doubt Caroline is the best agent I have ever dealt with - and believe me I have dealt with few!
I would always sell using Caroline and Team Fletcher at Harcourts. Caroline and her team know the Nelson market in detail and make it a breeze to be client with no fuss at all. 100% team Fletcher
I am very pleased that I asked Caroline Fletcher to sell my house. She sold my house at the price I wanted and did it professionally and efficiently. She was ably assisted by Lisa Small and Team Fletcher and Hacourts Nelson.
A BIG, well HUGE, thank you for your fabulous service, support and result. As a first timer, I had little knowledge of process and options but feel very strongly that I was fully informed and given on to it information. With a superior attention to detail I was guided through the process which was delivered with a perfect combination of professionalism and integrity, together with a friendly and almost fun approach. Great outcome for all!
Philip and I would like to thank the Harcourts team, particularly Caroline for the wonderful service we received re the sale of our home. The continuing updates were reassuring to us, thus affording us the minimum of stress. We would have no hesitation in recommending HARCOURTS in the future. Thank you again, that SOLD sign is looking an excellent outcome.
I engaged Caroline to sell my home because I wanted the best! I made no secret that I had high expectations of the process including end result. I wasn't disappointed! You could easily believe that you are Caroline's only client because her focus is so totally on you, and marketing your property. Then you look online and realise that she's doing exactly the same for many others. Of course it's her sales record over the years that really speaks volumes about her ability to juggle her successful real estate career, and focus on getting a great outcome for your property.
Caroline clearly outlined the process and kept me well informed regarding buyer interest. She was punctual whenever we met which gets a big tick from me. My property sold after just two open homes and week before the deadline sale closed! I've now experienced Team Fletcher as purchaser and vendor. This professional team gets results!
Caroline & Lisa from Team Fletcher were an absolute pleasure to work with on the sale of my home. They were very professional, knowledgeable, friendly and always went the extra mile. I would highly recommend Team Fletcher to anyone buying or selling.
My family and I would like to thank you both very much for the work you did selling my mother’s house. We especially appreciated the way that you were able to reduce the stress on Mum, and your clear explanations of everything that was going on as we went through the process, as well as (of course) managing to get us a sale price well beyond what we were expecting.
We will come to you again if we need real estate assistance in the future.
The sale of our property was exceptionally well handled throughout all stages of the process. We were both very impressed with not just the professionalism of Caroline, but the genuine and friendly rapport that we were able to have almost from day one. The information and regular updates, as well as the very efficient way queries we had were responded to, gave us confidence to make the decisions that we needed to make and an assurance that the sale of our property was in very good hands.
We believe we got the best price for our property and the best service the whole process was stress and trouble free. We are able to recommend Caroline and her Team very highly and should we ever need to sell again, we would most certainly engage Caroline and Team Fletcher to undertake the sale for us.
What a wonderful result!
Paradise found thanks to Caroline Fletcher and Lisa Small, we purchased at auction, our new home in Monaco. Their friendly professional approach made the entire process smooth, even our first house auction pretty stress free. Thank you both, we love the house and location.
We are writing this letter as a humble note of appreciation for the outstanding customer service provided by Harcourts Nelson. Caroline and her Team provided all the information we required in a timely manner. She took time to listen to our queries and concerns and on most occasions was able to offer a resolution to any problems. Caroline is a true professional and along with the rest of the staff, has given us a speedy and efficient service. Please accept our gratitude towards Harcourts for their customer care and efficient services.
They enabled us to exceed the target we had set for the sale of our property. We would especially like to commend Caroline for her friendly professionalism and superlative skills. She went above and beyond her role. We would recommend Caroline and Harcourts to anyone wishing to sell their property.
Caroline is a fantastic real estate agent for any seller. She is totally professional, well organised and proactive. She is also honest and gives spot on market assessments of your property. Caroline is really good at matching up people and houses for buyers and is also very positive and realistic for sellers. She reports regularly on how your property is going and ensures you are kept very well informed of all developments. She is just wonderful and I highly recommend her!
We both think very highly of Caroline as do our friends and family. She was very professional and most supportive of us when we bought our new home at auction. We were absolutely thrilled with the result, and we both love our new home.
“Philip and I want to formally thank you and the rest of your team at Harcourt’s, especially Lisa, for the excellent job you did in achieving a sale of 54 Manuka St. Given that we don’t live in New Zealand it was wonderful to have your assistance from the first phone call when I spoke to you about selling the property, to the appraisal right through to the final steps in achieving a sale.
The fact that you appraised the property, identified the work that needed to be done to sell and then found and kept an eye on a building company to undertake the work made all the difference for us given that we were not on hand to do it ourselves. Then once the house was ready for sale you achieved a great sales result for us in a short period of time by having done all the ground work and paying great attention to detail in terms of both the documentation and the physical presentation before launching the marketing campaign.
Your perseverance during the ups and downs of the actual sales process ensured we achieved a sale acceptable to us within 2 weeks of actually putting the property on the market.
I would be happy to recommend you to any other potential vendor as your experience and willingness to go above and beyond in terms of property preparation was exceptional”
"FOR THE RECORD - I THINK CAROLINE IS FANTASTIC!"
John and I have worked with Caroline over the years when both buying and selling property. We have always felt in good hands both on a professional level and on a personal level. Caroline can be relied upon to keep a firm hand on the process during what can often be an ‘emotional’ business transaction. We value her caring professionalism.
"Throughout a normally stressful selling process, Caroline conducted our sale with ease with her calm manner, honesty and integrity, mixed with her wonderful sense of humour"
We have had the pleasure of working with Caroline Fletcher for several years as property vendors on two occasions and as property purchasers on one occasion.
Caroline successfully achieved the sale of two residential properties for us some four years apart. In the first instance our property was quietly marketed purely on the basis of Caroline’s knowledge of qualified purchasers for whom she and her colleagues at Harcourts Nelson were working. In the second case we needed a quick sale. Caroline suggested an auction process. The property was brought to market in less than a week and an unconditional pre-auction sale agreement completed within 10 days of the first open home. Both sales were achieved at price levels which, in our opinion, were significantly better than the prevailing market.
During this four-year period Caroline also worked with us in our search for a long-term home. We tend to make offers to purchase that are late and low. During this time we made such offers on three properties.
The first offer was too late – our fault. However, in retrospect we have no regrets at not purchasing this particular property. The second offer was too low; the property eventually sold later at an even lower price after we had lost interest. The third offer was a back-up to an already low offer. This was successful. We are delighted with this purchase and the results of subsequent minor cosmetic renovations.
In all of our business dealings with her we have found Caroline to be a consummate professional. Her attention to detail was faultless. Her commitment to us as clients was tireless. Her communication was always timely, thoughtful and comprehensive. Her sense of the market was always spot-on. She was always available and prepared to fit us into her busy timetable. Above all her wonderful personality and sense of humour made working with her a great pleasure. We are on record as describing her as “a shining star in the Harcourts firmament”.
The only problem working with Caroline is that when everything is done and dusted you will find that you miss her.
Caroline was a pleasure to work with. She kept us grounded when the going got tough which was so important because selling a house that you have lived in for 21 years is a very emotional experience and she totally understood that plus, she has a great sense of humour. We would recommend her without fail to anyone wishing to enlist the services of a Real Estate Agent in the Nelson District.
It’s hard to know where to start except to say that she is outstanding at what she does and would always be our number one choice.
She was on the case with our project all the time, giving it her full attention and commitment, which was incredibly reassuring. Her understanding of the market was razor sharp - we realised we could absolutely trust her knowledge and judgement.She has brilliant negotiating skills to make things happen that might not otherwise happen. She finds a way and takes everybody with her.
With Caroline you get more than an agent, you get someone who looks out for you and helps you through it all. Listen to her, she knows what she’s talking about!
My Husband and I have engaged Carolines' services over the past 14 years.
Her professionalism, attention to detail and the fact she knows and acts according to the real estate code of ethics, brings peace of mind. Caroline has also been instrumental with suggestions of decor, renovation ideas and landscaping that has proved effective when we have been buying or selling a property. We can highly recommend Caroline if you are looking for a professional with integrity and thinks outside the square for your best outcome .
As I’m from out of Nelson, when I needed someone with a great feel for the property market the answer was Caroline Fletcher. I received very professional advice as to how to market the property, what was happening in the market at the time, and the value. All turned out to be spot on. I received regular reports on progress and you went the extra mile helping arrange for the property to be presented in the best light. And Caroline arranged a timely sale for a good price.
I would (and have) recommend you to anyone wanting to sell in the Nelson area.
"My husband and I were delighted to work with Caroline. We moved to Nelson over a year ago and we were very keen to purchase a house as soon as possible. The property we bought in Nelson is very central and in a sought after area. We decided to buy promptly after initially viewing the house. It was urgent that the sale went through because we were heading away on holiday.
Caroline completed the sale in an extremely professional manner. Without her expertise and efficiency I don't believe we would be in the house today.
I recommend Caroline wholeheartedly to people I meet who are looking for a Real Estate Agent who has a huge amount of experience and knowledge."
"We had the pleasure of working with Caroline in early 2012 when we were purchasing our new home. As first home buyers, we felt extremely confident in her ability as she made sure that we understood every step of the process. We felt Caroline handled the entire negotiation process very professionally as she took into account both parties feelings towards the transaction (made harder by the fact that the property had always been in the vendors family). She was always honest with us and extremely reliable when we needed to speak to her. We are now very happy to be moving into our new home.
We can highly recommend purchasing a house listed by Caroline and we intend to use her for any sale or purchase in the future."
"Caroline was a pleasure to work with. Efficient, patient and knowledgeable, we would recommend her services without hesitation. Simply put, Caroline is terrific!"
Kaya and John Hitchcock
"John and I want to acknowledge how much we appreciated the work you have done for us in marketing 27 Riverside.
In particular we have valued the wisdom and advice you gave us during this process. And especially pulling the rabbit out of the hat with the second buyer, strengthening our resolve in those critical last moments as we knew the house would be sold. In times of crisis, and there were some, your calmness and ability to come up with a plan was hugely reassuring. It’s been a pleasure working with you."